SAFE Systems CCTV Limited is the Nations market leading supplier of Council Approved CCTV for the Taxi and Private Hire industry. We are council approved CCTV for Taxi suppliers with a UK wide team of installers covering more than 100 Local Authorities including TfL (Transport for London), Portsmouth, Manchester, Southampton, Aberdeen, Glasgow, Salford, Edinburgh, Mid Sussex, Lewes, Eastbourne, Rotherham, Rossendale, North East Derbyshire, Bolsover, Guildford, Cambridge, South Cambridge, Gateshead, Swansea, Exeter, Cardiff, Newport, and many more. Our national team of technicians install our CCTV systems for Hackney Carriages (Taxis) and Private Hire Vehicles (PHV) all over Great Britain, including England, Scotland and Wales through our Approved Installer programme. Our system is designed to adapt to either "timed-audio" or "On/off toggled audio" meaning that we can adapt to satisfy any and all conditions to be approved. As the nations leading supplier of Taxi CCTV & Private Hire CCTV, our system has proven reliability and performance to offer benefits to the trade and the Travelling Public, with a proven track record of reducing conflct, enhancing safeguarding, and providing evidence or defence when things do go wrong using our systems which observe and satisfy all ICO regulations and guidance in order to be fully UKGDPR compliant CCTV for taxi and Private Hire use.
Where permitted (for insurance)
(captures all seats / faces for evidence / defence) saloon car
(Provides an average of 1 month recroding cycle to provide defence and evidence)
Where permitted
(location evidence)
| Additional Cameras | £60 each |
The CCTV for Taxi system provided by SAFE Systems CCTV Ltd has been specifically designed for the licensed Taxi and Private Hire trade. The blue prints for the system were set out at the inception of the company, our black box system is unique and encased in a commercial grade gun metal unit. Our future proof design and adaptability allows us to modify our installation to satisfy any Local Authority criteria.
We understand that licensed drivers may have many questions, in this section our aim is to provide answers to common questions that we are asked prior to each installation.
Q. Is CCTV for Taxi different to a Dashcam
A. Yes, CCTV for Taxi or Private Hire licensed vehicle is for the purpose of recording passenger data inside the vehicle. This includes video, and may include switch panic switch controlled audio, the type of panic switch used depends on Local Authority conditions.
Q. As a licensed Taxi Driver, Private Hire Driver, or Private Hire Operator, what do I need to know?
A. The CCTV for Taxi systems for use within licensed Hackney carriages (Taxis) and Private hire Vehicles are designed to fully comply with UKGDPR regulations due to recording within a licensed public space.
Q. Can I use any dashcam in my licensed vehicle?
A. Yes, but only for external image recording, they must not record anything internally at all since dashcams simply do not satisfy ICO or UKGDPR regulations.
Q. Is there somewhere that I can read about CCTV for Taxi policy and conditions that apply to my own licensed vehicle?
A. Yes, such details will be contained within the Taxi and private hire Licensing Policy for your area, most local councils have a section about CCTV for Taxi, most will show SAFE Systems CCTV Limited as being approved, we ensure our system is installed to satisfy and comply with local specifications.
Q. Do you install throughout the UK?
A. Yes, we install CCTV in Hackney Carriages (Taxi) & Private Hire vehicles throughout the UK. Our company head office is in Lancashire and we have an Approved Installer programme with auto-electricans up and down the country to ensure you can travel to the location most convenient to you.
Q. Why Must I use a Council Approved CCTV for Taxi System?
A. Where there is a list of Council Approved CCTV forTaxi systems, those suppliers have satisfied and demonstrated that they meet the criteria for CCTV for Taxis in locally licensed vehicles set by the Local Authority. Local Authorities try to ensure that system suppliers are indeed providing a service that satisfies the needs of their drivers, protects the public and also complies with UKGDPR as laid out in ICO Regulations and guidance.
Q. Is my license at risk if I use my own recording device?
A. Recording internally without meeting those requirements would most certainly breach your licensing conditions, and could be a serious data protection breach.
Q. CCTV Systems contain passenger sensitive data, who can access recordings?
A. This very much depends on your licensing authority conditions. Many Local Authorities have mandated CCTV for Taxi installation, and will therefore be the Data Controller, data must be provided to any person or organisation that has a legitmate interest or lawful reason to request it. Where the installation of CCTV for taxi has not been made mandatory, your council may still have a restricted access policy, which means they may still act as data controller.
Q. My council says I must be the Data Controller, Can I access the data directly?
A. YES, in fact in such cases, you are the only person who may have any access to the data stored on your device, but you must register with the ICO as data controller, which can be found here: https://ico.org.uk/for-organisations/data-protection-fee/.
Q. Can i Make a copy of the files if i need it for council, police or insurance?
A. YES, the data controller retrieves the data by physically connecting the hard drive to a windows computer to access the files using our dedicated decryption software, once accessed, it can then be decrypted to MP4 format and saved for sharing with the interested party.
Q. Is there something you can do if the CCTV for Taxi System or my vehicle is stolen?
A. Yes. the aim would be to retrieve the data from the system once the vehicle is recovered to allow you to provide evidence.
Q. is On/Off switched audio safer than timed audio?
A. Yes, timed audio is actually quite dangerous as it means having to reactivate the switch repeatedly in a setting that is already volatile, having an "On/Off switch is far safer, as it means once activated, the audio stays active until it is turned off again using the same switch, this massively reduces risk of attack, improving safety; the safest option should always be the decision made.
SAFE Systems CCTV Limited have appointment slots that are booked for each installation with the installer you choose. We have introduced an integrated online booking platform, which we encourage customers to use, or you are welcome to make any enquiries or book by calling us.
If you have any additional questions, please use the Enquire Now option which will send us an email, we will do our best to answer promptly. The system is always secure, safe and designed for its purpose, even in the event of theft, data is always unaccessible to any unauthorised persons.
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